What do I do if the dealer name or purchase location is not on the receipt?

Community Manager

What do I do if the dealer name or purchase location is not on the receipt?

Please ask your eye care provider or merchant to provide you with a copy of your original receipt specifying its name and purchase location.  We require this information to verify that the location is participating in this promotion.

To provide substitute documentation, please visit www.alconchoice.com and use the "Check existing Claim" option. You will be asked to supply your claim number and the email address on the application. Once your claim has been located, you may add additional documentation via upload. Please ensure you select "Update Claim" once completed.

Please continue to monitor the status of the rebate online frequently.  You have 30 days from your first decline notification to adjust your claim.