My rebate I on hold for quantity submitted does not match quantity on invoice.
This means that your rebate is temporarily on hold because we require an invoice that matches the quantity submitted on the rebate application. Please review your invoice to ensure that the quantity match's the rebate application. If your invoice is not correct please contact your dealer to discuss the purchase invoice
Documents can be added to the application online at www.americanstandardairpromotion.com, please select the 'Check Existing Claim' option. You will be asked to supply your claim number and the valid email address on your claim. Once your claim has been located, you may add additional documentation via upload. Ensure you select "Update Claim" once completed.
Once uploaded the hold will be released and we will review and validate the details. Please continue to monitor the status of the rebate online frequently.