What does the hold reason of "Installation address under review to determine if eligible" mean?

Community Manager

What does the hold reason of "Installation address under review to determine if eligible" mean?

This means that the Dealer where you purchased your products from was not included as an eligible Dealer within the regions as approved by FEMA's list of declared disaster zones. Your claim is being reviewed by the processing team to verify if the claim is eligible. An update to the claim will be made within 5 business days of the date the claim was placed on hold.


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