My reward is on hold for invoice does not match registered dealer.
This means that the reward is on hold as the dealer on the rewards application does not match the dealer listed on the purchase invoice. We recommend confirming where the units were purchased as well as review the details of the rewards application online to confirm that the correct details were provided when submitting the reward.
Please ensure you provide a copy of the purchase invoice that clearly shows the dealer. You can do this by visiting rewardsca.coopertire.ca and using the "Check Existing Claim" option. You will be asked to supply your claim number and the email address on the application.
If the wrong dealer was chosen when the reward was submitted online please contact Cooper Tire Consumer Rewards at firstname.lastname@example.org. We will be able to correct the dealer for you and will reply to your email with a status update once completed.