My reward is on hold for invoice does not show sale/purchase date
This means that your reward is temporarily on hold as we require a purchase invoice that shows an eligible purchase date. Once we receive a valid copy of the purchase invoice which meets all requirements, including sales date we will review and validate the reward for fulfillment.
To provide a purchase invoice please visit Cooperpromotionsonline.com and use the "Check reward status" option. You will be asked to supply your claim number and the email address on the application. Once your claim has been located, you may add additional documentation via 'Upload'. Please ensure you select "Update Claim" once completed.
Here is a helpful list of all the details we will be looking to validate in order to fulfill the claim.
Your invoice must include:
- Purchase Date
- Purchase Price and Quantity
- Name and Address
- Product Purchased
- Retail Location
Please ensure you review the terms and conditions of the promotion you have applied to for further details.