My reward is on hold for missing invoice
This means that your reward is temporarily on hold as we require a copy of the purchase invoice for the tires. Once we receive a valid invoice for the tire purchase we will be able to continue processing the reward for fulfillment.
To provide a purchase invoice please visit rewardsca.coopertire.ca and use the "Check existing Claim" option. You will be asked to supply your claim number and the email address on the application. Once your claim has been located, you may add additional documentation via 'Upload'. Please ensure you select "Update Claim" once completed.
Here is a helpful list of all the details we will be looking to validate in order to fulfill the reward.
Your invoice must include:
- Purchase Date
- Purchase Price and Quantity
- Name and Address
- Model number(s)
Please ensure you review the terms and conditions of the rewards program you have applied to for further details.