Problems getting stuck at step 2 when checking eligibility?

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Community Manager

Problems getting stuck at step 2 when checking eligibility?

If you find that you are getting stuck at step 2 and the page is saying "checking eligibility" but not moving forward, the website may have timed out. 

 

To resolve this issue, we recommend refreshing the page and trying again. If refreshing the page does not work, we suggest trying a different browser. For instance, if you are currently using Safari or Internet Explorer, you may wish to try Google Chrome instead.

 

If you have tried these recommended solutions and are unsuccessful, please reach out to us directly and one of our rebate centre staff would be happy to assist you.