My rebate is on hold for invalid form of invoice

Community Manager

My rebate is on hold for invalid form of invoice

This means that the rebate is on hold as we require a valid purchase invoice. A valid purchase invoice will be issued directly by the dealer where the appliances where purchased and will have the details of the appliance(s) purchase. Please provide a valid form of invoice so we can continue to validate the rebate for fulfillment.


Please ensure you provide a copy of the purchase invoice that clearly shows all purchase details. You can do this by visiting and using the "Check Existing Claim" option. You will be asked to supply your claim number and the email address on the application. Once your claim has been located, you may update the serial number for each appliance. Please ensure you select "Update Claim" once completed.




Here is a helpful list of all the details we will be looking to validate in order to fulfill the rebate.


Your invoice must include:

  • Purchase Date
  • Invoice Number
  • Name and Mailing Address
  • Purchase Price
  • Model number(s)
  • Dealership
  • Serial number(s) provided on application not required on the purchase invoice.

Please ensure you review the terms and conditions of the rebate program you have applied to for further details.