How long will my physical M&S card take to arrive?
If you select a physical M&S gift card then this will be posted to you within 2-3 weeks of your claim being approved. Once your M&S gift card has arrived, you can take this into any physical M&S store to spend the card's total balance. Alternatively, you can also spend your card online by visiting: www.marksandspencer.co.uk. Your physical M&S gift card can be used as part or full payment, and you will need to provide the 16 digit card number and 5 digit pin number at the point of sale. If you need to check the gift card balance, then this can be done online, in-store or by calling: 0333 014 8777.