How will I receive my virtual M&S gift card? How does it work?
If you select a virtual M&S gift card then this will be emailed to you within 2-3 weeks of your claim being approved. Once you have received this email, you can then visit: www.marksandspencer.co.uk if you wish to use your virtual card online. Alternatively you can also print your virtual card and use it in any physical M&S store. Your virtual M&S gift card can be used as part or full payment, and you will need to provide the 16 digit card number and 5 digit pin number at the 'Checkout'. If you need to check the gift card balance, then this can be done online, in-store or by calling: 0333 014 8777.