'Oops! Something went wrong' message being displayed?

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Community Manager

'Oops! Something went wrong' message being displayed?

If you are in the process of submitting your rebate and reach a page that simply states 'oops! something went wrong', there has been an issue with the information provided by auto-fill.

 

The rebate submission forms do not recognize auto-filled information, and if the auto-fill information is used, it will appear blank - thus, resulting in the 'oops!' page.

 

This issue can typically be resolved by manually typing the information into each field.

 

If you are still experiencing difficulty but have attempted the recommended solution, please reach out to our rebate centre directly for assistance.