How do I get my claim off hold?
To allow your rebate to be paid out we require your help. The email notification you received or the online claim status notification will have given the specific reason that is causing the hold. The hold reason will indicate what needs to be corrected on the application. You can also search for your specific hold reason to get more detailed steps on how to update the application. There is no need to re-enter the application or call us. You can simply update the rebate application yourself at www.hankooktirerebates.ca and provide the missing or clarifying information.
Did you find this response helpful? If so, please click the Kudos button below.