My rebate is on hold for invalid form of invoice

Community Manager

My rebate is on hold for invalid form of invoice

This means that the rebate is on hold as the documentation submitted does not meet the requirements of the rebate program. Once receive a copy of the purchase invoice which meets all requirements we will be able to continue validating the rebate fulfilment.

To provide a purchase invoice please visit and use the "Check Existing Claim" option. You will be asked to supply your claim number and the email address on the application. Once your claim has been located, you may add additional documentation via 'upload'. Please ensure you select "Update Claim" once completed.

Here is a helpful list of all the details we will be looking to validate in order to fulfill the rebate.

Your invoice must include:

Purchase Date
Purchase Price and Quantity
Name and Address
Model number(s)

Please ensure you review the terms and conditions of the rebate program you have applied to for further details