My rebate is on hold for incorrect customer information
This means that the rebate is on hold as the customer information entered on the rebate application does not match the customer information on the purchase invoice for the appliances. The customer address on the purchase invoice needs to match the customer address entered on the rebate application.
Please provide an updated copy of the invoice online at www.kitchenaidpromos.ca and use the "Check Existing Claim" option. You will be asked to supply your claim number and the email address on the application. Once your claim has been located, you may add additional documentation via 'upload'. Please ensure you select "Update Claim" once completed.
If the mailing address on the rebate application needs to be updated please contact the KitcheAid Brand Rebate Team at email@example.com and one of our representatives would be happy to assist you.
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