What does on hold mean?

Community Manager

What does on hold mean?

An on hold status means that we can't validate your rebate application for approval without your help. Rebates go on hold so that you have a chance to update the application with the required missing information, allowing us to validate for approval and final rebate payment. There is no need to re-enter the application or call us. You can simply update the rebate application yourself at www.laufennrebates.ca and provide the missing or clarifying information.

 

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