What does on hold mean?
An on hold status means that we can't validate your rebate application for approval without your help. Rebates go on hold so that you have a chance to update the application with the required missing information, allowing us to validate for approval and final rebate payment. There is no need to re-enter the application or call us. You can simply update the rebate application yourself at www.laufennrebates.ca and provide the missing or clarifying information.
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