My claim is on hold for backup document is missing invoice number or invoice number is hard to read

Community Manager

My claim is on hold for backup document is missing invoice number or invoice number is hard to read

This means that your rebate is on hold as we require a purchase invoice that has an invoice number. Once we receive a valid copy of the purchase invoice which meets all requirements, including an invoice number we will review and validate the rebate for fulfillment.

 

To provide a purchase invoice please visit www.lennoxconsumerrebates.com and use the "Check existing Claim" option. You will be asked to supply your claim number and the email address on the application. Once your claim has been located, you may add additional documentation via 'Upload'. Please ensure you select "Update Claim" once completed.

 

Once this has been updated your rebate will be submitted for review and validation. Please continue to monitor the status of the rebate online frequently.