I checked my rebate status, and it is requesting additional information. What do I need to do?

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I checked my rebate status, and it is requesting additional information. What do I need to do?

If your claim is requesting additional information, please review the hold notification that has been emailed to you. Within your hold notification, we will identify the additional information required to continue processing your submission.
If you have not received your hold notification or require further assistance, please reach out to us at XperienceMerzRewards@360incentives.com.