My claim is on hold for missing full FD number, but I have entered in the full FD number

Community Manager

My claim is on hold for missing full FD number, but I have entered in the full FD number

To process your claim, we require your full FD and ZNR numbers. These are two separate numbers which combined make up your full serial number. The FD number is four digits that starts FD1234. We also require the Znr number which is 5 or 6 numbers and follows the FD number on the rating plate. The Znr number follows the format 123456.


Did you find this response helpful? If so, please click the Kudos button below.